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Australia-Wide Delivery
We arrange delivery of eligible products to customers across Australia.
Orders & Delivery
Shipping & Delivery
Information about dispatch, freight and delivery for orders from Land & Water Solar Pumps.
Shipping Information
From Our Warehouse to Your Property
We ship pumps, solar equipment and water infrastructure across Australia. Delivery arrangements depend on the products ordered, destination and freight requirements.
Metro & Regional Freight
Freight options vary depending on your location, including regional and remote destinations.
Bulky Item Support
Large or bulky products may require specialised freight arrangements. Our team can help organise the appropriate delivery method.
Some bulky, oversized or specialised products may be subject to additional freight conditions. See the information below or contact our team before ordering if you're unsure.
Orders & Delivery Questions
How will my order be dispatched?
Orders are dispatched using a suitable courier or freight service for the products ordered and your delivery location. Some items may be sent separately or directly from a supplier. Any available tracking can be checked through your order details or shipping notification.
How is freight arranged for bulky items?
Solar panels, mounting equipment and other large or bulky items may require a separate freight quotation or pickup arrangement. Free-shipping offers do not apply to excluded bulky items. Contact our team to confirm the delivery method and freight costs before ordering.
What should I do if my goods arrive damaged?
If goods arrive damaged, contact our team promptly with your order number, a description of the damage and photos of the goods and packaging. Keep the packaging while we review the issue and advise the next steps.
What If My Order Is Lost In Transit?
If you believe your order has been lost in transit, contact our team with your order details so we can investigate the shipment with the carrier.
How Long Will It Take To Receive My Order?
Delivery times depend on product availability, your delivery location and the freight service required. Contact our team if you need an estimated delivery timeframe before ordering.
I Forgot To Add An Item — Can I Update My Order?
Contact our team as soon as possible. If your order has not yet been processed or dispatched, we will let you know whether changes can still be made.
Do You Offer Click & Collect?
Contact our team to discuss collection options for your order.
Depot Delivery
Some freight orders may be suitable for delivery to a freight depot. Contact our team if depot delivery is required or preferred.